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Our Mission Statement
It is the objective of Direct Products to provide its customers a superior product on a competitive basis. We are also committed to providing outstanding customer service, support, and going the extra mile (and beyond).
By listening to our customers needs, we have implemented processes to ensure efficiency, effectiveness and accuracy. We strive to be the best novelty company and always try to exceed the customer’s expectations.
To achieve this mission, we must continue to improve employee awareness and procedures. We must all recognize our responsibilities and be committed to product and personal excellence at all times.
- Mission Statment Revised January, 1 2005
Our Company History
Our parent company, Direct Products was established in Albany NY, 1999. We
have provided millions of glow & "light up" items to the entertainment and
amusement industry. Our strong belief in delivering quality products, service
and value is what makes us different from other companies.
We stock over a million items at any given time. Call us for a special high volume quote, you will be glad you did. No quote is to large for us to handle. We hope you will give us a chance to be your primary source for all your luminescent needs.
Concerned about your privacy? We never sell, or share away any information you give us. Want to know more? Read our
Privacy Policy.
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